Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal details such as your name, email address, phone number and mailing address
• Product request details, order information and customer support inquiries
• Insurance or documentation information when you voluntarily submit it in connection with a product request
• Device information such as browser type, IP address, operating system and website usage data

2. How We Use Your Information

• To respond to product requests, questions and customer support inquiries
• To review orders, confirm submitted details and provide requested services
• To communicate order information, updates or service-related notices
• To improve our website, services, product information and user experience
• To comply with applicable legal, regulatory and business requirements

3. Cookies & Tracking

We may use cookies and similar technologies to support website functionality, understand visitor activity and improve the browsing experience. You may disable cookies through your browser settings, but some website features may not function properly.

4. Data Protection

We use reasonable administrative, technical and physical safeguards intended to protect personal information. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Sharing Information

We do not sell or rent your personal information. We may share information when reasonably necessary:

• With service providers that help us operate our website, process requests or support our business
• With insurance providers, healthcare professionals or authorized payers when you request or authorize such communication
• To comply with legal obligations, regulations, court orders or lawful government requests
• In connection with a business transfer, merger, acquisition or organizational restructuring

6. Data Retention

We retain personal information only for as long as reasonably necessary for business, legal, operational or regulatory purposes.

7. Your Rights

You may request access to, correction of or deletion of your personal information by contacting us. Certain records may be retained when required by law, legitimate business operations or regulatory obligations.

8. Third-Party Links

Our website may contain links to third-party websites. MEDVERRO is not responsible for the privacy practices, content or security of external websites.

9. Children’s Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information directly from children.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective or updated date.