Terms & Conditions

1. Use of Our Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You may not misuse, disrupt, interfere with or attempt to gain unauthorized access to any part of the website, its systems or related services.

2. Medical Equipment and Information

MEDVERRO provides information about durable medical equipment and related products. Certain products may require a valid prescription, healthcare professional’s order or other documentation before an order can be considered or fulfilled.

Information provided on this website is for general informational purposes only. It is not medical advice and should not replace guidance from a qualified healthcare professional.

3. Insurance and Coverage

Submitting insurance information does not guarantee eligibility, coverage, reimbursement or payment. Coverage decisions are made by the applicable insurance provider or authorized payer according to its own requirements.

MEDVERRO does not represent through this website that it is contracted with any particular insurance provider, Medicare or Medicaid. Any insurance-related options will be discussed during follow-up when applicable.

4. Product and Order Requests

Submitting a website form is a request for follow-up and does not create a completed or accepted order. All requests remain subject to product availability, documentation requirements, applicable approvals and confirmation by MEDVERRO.

We may decline, place on hold or cancel a request if required information is missing, inaccurate or cannot be reasonably verified.

5. Pricing and Payment

Product pricing, payment responsibility and applicable charges will be communicated before an order is finalized. Website submission does not guarantee a specific price, payment arrangement or third-party coverage.

Customers are responsible for charges communicated and accepted during the order process, including applicable non-covered amounts where relevant.

6. Shipping and Delivery

Any shipping or delivery time provided is an estimate and is not guaranteed. Delivery may be affected by product availability, carrier operations, weather, emergencies or circumstances outside our reasonable control.

Customers should inspect delivered products promptly and contact MEDVERRO as soon as possible if an item appears damaged, incomplete or different from the confirmed order.

7. Returns and Refunds

Return eligibility depends on the product type, condition, packaging, hygiene considerations, manufacturer requirements and applicable law. Certain opened, used, customized or hygiene-sensitive products may not be eligible for return.

Contact MEDVERRO before returning any product. A return is not approved until authorization and return instructions have been provided. Any applicable refund will be processed after the returned product has been received and reviewed.

8. Product Warranties

Product warranties, when available, are subject to the applicable manufacturer’s warranty terms, limitations and exclusions. Warranty availability and coverage may vary by product and model.

9. Intellectual Property

Website content, including text, graphics, branding, logos, images, documents and software, is owned by or licensed to MEDVERRO and may not be copied, reproduced, distributed or modified without permission, except where permitted by law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, MEDVERRO will not be liable for indirect, incidental, special or consequential damages arising from use of this website, reliance on its content or products obtained through it.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

11. Privacy

Information submitted through this website is handled according to our Privacy Policy.

12. Changes to These Terms

We may update these Terms & Conditions periodically. Revised Terms will be posted on this page with an updated date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.